def serialize_feedback(row) -> dict:
    reviewer=getattr(row,"user",None)
    return {
        "id": str(row.id),
        "inbox_id": row.inbox_id,
        "review": row.review,
        "financial_status": row.financial_status,
        "score": row.score,
        "note": row.note,
        "reviewed_by": str(row.reviewed_by) if row.reviewed_by else None,
        "reviewed_by_name": reviewer.name if reviewer else None,
        "created_at": row.created_at.isoformat() if row.created_at else None,
        "updated_at": row.updated_at.isoformat() if row.updated_at else None,
    }