def serialize_feedback(row) -> dict:
    reviewer=getattr(row,"user",None)
    return {
        "id": str(row.id),
        "inbox_id": row.inbox_id,
        "review": row.review,
        "financial_status": row.financial_status,
        "score": row.score,
        "note": row.note,
        "reviewed_by": str(row.reviewed_by) if row.reviewed_by else None,
        "reviewed_by_name": reviewer.name if reviewer else None,
        "created_at": row.created_at.isoformat() if row.created_at else None,
        "updated_at": row.updated_at.isoformat() if row.updated_at else None,
    }


def serialize_feedback_template(row) -> dict:
    return {
        "id": str(row.id) if row.id else None,
        "name": row.name,
        "department": row.department,
        "criteria": list(row.criteria or []),
        "is_active": row.is_active,
        "created_by": str(row.created_by) if row.created_by else None,
        "created_at": row.created_at.isoformat() if row.created_at else None,
        "updated_at": row.updated_at.isoformat() if row.updated_at else None,
    }