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hikvision-sync-service
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feat: enrich initial departmental sync with site-aware failure reporting 

Improve initial/departmental sync logging: include location_site_id on failures, distinguish already-present vs added, and resolve targets via the new DB-based target collection path.
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SYED MUSTUFA AHMED NAQVI 2026-09-11 15:06:23 +05:00
parent 312a8815d0
commit 4f84d8834f
1 changed files with 196 additions and 90 deletions
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264
HikvisionAttendanceManager.InitialSync.cs
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@ -50,14 +50,25 @@ internal sealed partial class HikvisionAttendanceManager
.ToList();
var allActiveDepartmentsMode = deptIds.Count == 0;
var configuredTargetIps = (_config.TargetMachineIps ?? new List<string>())
.Where(x => !string.IsNullOrWhiteSpace(x))
.Select(x => x.Trim())
.Distinct(StringComparer.OrdinalIgnoreCase)
.ToList();
var targets = ResolveInitialSyncTargets();
if (targets.Count == 0)
{
_logger.OpsWarn("INITIAL_SYNC", "skipped — no valid TargetMachineIps");
var reason = configuredTargetIps.Count == 0
? "No target machines are configured. Set TargetMachineIps in DeviceSettings.config."
: "Target machines are configured (" + string.Join(", ", configuredTargetIps) +
") but none passed ISAPI connectivity on HTTP port " +
(_config.IsapiHttpPort > 0 ? _config.IsapiHttpPort : 80) +
". Machine was found in DB but Connection Failed — check network/firewall, device web port, and credentials.";
_logger.OpsWarn("INITIAL_SYNC", "skipped — " + reason);
_logger.Biz(BizChannel.DepartmentalSync,
"DEPARTMENTAL SYNC FAILED",
"",
"Reason : No valid target machines are configured.",
"Reason : " + reason,
"");
_logger.BizSeparator(BizChannel.DepartmentalSync);
return;
@ -105,28 +116,6 @@ internal sealed partial class HikvisionAttendanceManager
foreach (var target in targets)
{
ct.ThrowIfCancellationRequested();
var hasSession = _sessions.Any(s =>
string.Equals((s.Device.Ip ?? "").Trim(), (target.Ip ?? "").Trim(), StringComparison.OrdinalIgnoreCase) ||
DeviceIdentity.CanonicalLookupKey(s.Device.DeviceId) == DeviceIdentity.CanonicalLookupKey(target.DeviceId));
if (!hasSession)
{
_logger.OpsWarn("INITIAL_SYNC",
"target=" + (target.DeviceId ?? "") + " ip=" + (target.Ip ?? "") +
" SKIPPED reason=\"target offline\"");
_logger.Biz(BizChannel.UserSync,
"MACHINE " + (target.DeviceId ?? ""),
"",
"Machine is not connected.",
"");
_logger.BizSeparator(BizChannel.UserSync);
WriteDepartmentalSyncSummary(
target,
selection,
employeeIdFilter,
false,
Array.Empty<InitialSyncEmployeeOutcome>());
continue;
}
_logger.Biz(BizChannel.UserSync,
"MACHINE " + (target.DeviceId ?? "") + " -> Total Users : " + employees.Count,
@ -157,12 +146,20 @@ internal sealed partial class HikvisionAttendanceManager
var photoUrl = "";
var photoDownloaded = false;
var userCreated = false;
var userAlreadyPresent = false;
var faceUploaded = false;
var reason = "";
try
{
if (!existingNos.Contains(employeeNo))
userAlreadyPresent = existingNos.Contains(employeeNo);
if (!userAlreadyPresent && VerifyUserOnTarget(target, employeeNo, out _))
{
userAlreadyPresent = true;
existingNos.Add(employeeNo);
}
if (!userAlreadyPresent)
{
var dto = new UserDto
{
@ -171,12 +168,19 @@ internal sealed partial class HikvisionAttendanceManager
NumOfFace = 0,
NumOfFp = 0
};
if (!CreateUserOnTarget(target, dto, maxRetries, ct, out var createErr))
if (!CreateUserOnTarget(target, dto, maxRetries, ct, out var createErr, out var alreadyExisted))
{
reason = string.IsNullOrWhiteSpace(createErr) ? "user_create_failed" : createErr;
continue;
}
if (alreadyExisted)
{
userAlreadyPresent = true;
existingNos.Add(employeeNo);
}
else
{
userCreated = true;
existingNos.Add(employeeNo);
if (_config.EnableDbIntegration && _attendanceMachineUserRepository != null)
@ -189,6 +193,7 @@ internal sealed partial class HikvisionAttendanceManager
out _);
}
}
}
if (!_config.EnableEmployeePhotoSource || string.IsNullOrWhiteSpace(photoBase))
{
@ -238,18 +243,27 @@ internal sealed partial class HikvisionAttendanceManager
{
DepartmentId = emp.DepartmentId,
EmployeeNo = employeeNo,
LocationSiteId = emp.LocationSiteId,
Synced = faceUploaded,
Reason = faceUploaded
? ""
: (string.IsNullOrWhiteSpace(reason) ? "face_upload_failed" : reason)
});
WriteInitialSyncEmployeeBizLog(target, employeeNo, userCreated, faceUploaded, reason);
WriteInitialSyncEmployeeBizLog(
target,
employeeNo,
emp.LocationSiteId,
userCreated,
userAlreadyPresent,
faceUploaded,
reason);
if (photoDownloaded && faceUploaded)
{
_logger.Ops("INITIAL_SYNC",
"employeeNo=" + employeeNo +
" employeeId=" + employeeId +
" locationSiteId=" + emp.LocationSiteId +
" photoUrl=" + photoUrl +
" photoDownloaded=true" +
" userCreated=" + (userCreated ? "true" : "false") +
@ -260,6 +274,7 @@ internal sealed partial class HikvisionAttendanceManager
_logger.Ops("INITIAL_SYNC",
"employeeNo=" + employeeNo +
(string.IsNullOrWhiteSpace(employeeId) ? "" : (" employeeId=" + employeeId)) +
" locationSiteId=" + emp.LocationSiteId +
(string.IsNullOrWhiteSpace(photoUrl) ? "" : (" photoUrl=" + photoUrl)) +
" photoDownloaded=false" +
" reason=" + (string.IsNullOrWhiteSpace(reason) ? "photo_not_found" : reason));
@ -269,6 +284,7 @@ internal sealed partial class HikvisionAttendanceManager
_logger.Ops("INITIAL_SYNC",
"employeeNo=" + employeeNo +
" employeeId=" + employeeId +
" locationSiteId=" + emp.LocationSiteId +
" photoUrl=" + photoUrl +
" photoDownloaded=true" +
" userCreated=" + (userCreated ? "true" : "false") +
@ -291,19 +307,23 @@ internal sealed partial class HikvisionAttendanceManager
private void WriteInitialSyncEmployeeBizLog(
HikvisionAttendanceWindowsService.DeviceConfig target,
string employeeNo,
int locationSiteId,
bool userCreated,
bool userAlreadyPresent,
bool faceUploaded,
string reason)
{
if (userCreated)
{
_logger.Totals.UsersAdded++;
_logger.Biz(BizChannel.UserSync,
"Machine ID : " + (target.DeviceId ?? ""),
"Machine IP : " + (target.Ip ?? ""),
"",
employeeNo + " added successfully.",
"");
_logger.Biz(BizChannel.UserSync, employeeNo + " added successfully.", "");
_logger.Biz(BizChannel.DepartmentalSync, employeeNo + " added successfully.", "");
}
else if (userAlreadyPresent)
{
// Print this line only when the user was confirmed present on the device.
_logger.Biz(BizChannel.UserSync, employeeNo + " already present.", "");
_logger.Biz(BizChannel.DepartmentalSync, employeeNo + " already present.", "");
}
if (faceUploaded)
@ -313,14 +333,70 @@ internal sealed partial class HikvisionAttendanceManager
return;
}
if (string.IsNullOrWhiteSpace(reason))
return;
_logger.Totals.TemplatesFailed++;
var failureTitle = ClassifyInitialSyncFailureTitle(reason);
var siteLine = "HRMS location_site_id : " + locationSiteId;
_logger.Biz(BizChannel.UserSync,
employeeNo + " face enrollment failed.",
employeeNo + " " + failureTitle,
"",
siteLine,
"",
"Reason :",
"",
DescribeInitialSyncFailure(reason),
"");
_logger.Biz(BizChannel.DepartmentalSync,
"Employee " + employeeNo + " failed.",
"",
siteLine,
"",
"Reason : " + DescribeInitialSyncFailure(reason),
"");
}
private static string ClassifyInitialSyncFailureTitle(string reason)
{
if (string.IsNullOrWhiteSpace(reason))
return "sync failed.";
switch (reason.Trim())
{
case "user_create_failed":
return "user create failed.";
case "photo_source_disabled":
case "missing_employee_id":
case "photo_not_found":
case "invalid_jpeg":
return "photo sync failed.";
case "FACE_NOT_DETECTED":
case "face_upload_failed":
return "face enrollment failed.";
}
if (reason.IndexOf("401", StringComparison.OrdinalIgnoreCase) >= 0 ||
reason.IndexOf("Unauthorized", StringComparison.OrdinalIgnoreCase) >= 0 ||
reason.IndexOf("Authentication", StringComparison.OrdinalIgnoreCase) >= 0)
return "device authentication failed.";
if (reason.IndexOf("UserInfo/Record", StringComparison.OrdinalIgnoreCase) >= 0 ||
reason.StartsWith("ISAPI error", StringComparison.OrdinalIgnoreCase) ||
reason.StartsWith("HTTP ", StringComparison.OrdinalIgnoreCase))
return "user create failed.";
if (reason.IndexOf("FACE_NOT_DETECTED", StringComparison.OrdinalIgnoreCase) >= 0 ||
reason.IndexOf("FaceDataRecord", StringComparison.OrdinalIgnoreCase) >= 0 ||
reason.IndexOf("FDLib", StringComparison.OrdinalIgnoreCase) >= 0 ||
reason.IndexOf("face", StringComparison.OrdinalIgnoreCase) >= 0)
return "face enrollment failed.";
if (reason.StartsWith("photo_", StringComparison.OrdinalIgnoreCase) ||
reason.IndexOf("photo", StringComparison.OrdinalIgnoreCase) >= 0)
return "photo sync failed.";
return "sync failed.";
}
private static string DescribeInitialSyncFailure(string reason)
@ -328,6 +404,14 @@ internal sealed partial class HikvisionAttendanceManager
if (string.IsNullOrWhiteSpace(reason))
return "Unknown error.";
if (reason.IndexOf("401", StringComparison.OrdinalIgnoreCase) >= 0 ||
reason.IndexOf("Unauthorized", StringComparison.OrdinalIgnoreCase) >= 0)
{
return "Device rejected login (HTTP 401 Unauthorized). " +
"Username/password for this target IP are wrong in serviceconfig.json Devices. " +
"This is not related to HRMS location_site_id. Device detail: " + reason.Trim();
}
switch (reason)
{
case "FACE_NOT_DETECTED":
@ -342,8 +426,12 @@ internal sealed partial class HikvisionAttendanceManager
return "Employee has no HRMS id, photo URL cannot be built.";
case "user_create_failed":
return "User could not be created on the device.";
case "face_upload_failed":
return "Face upload to the device failed.";
default:
return reason;
if (reason.StartsWith("photo_http_", StringComparison.OrdinalIgnoreCase))
return "Employee photo download failed (" + reason + "). Portal may require auth or the URL is blocked.";
return reason.Trim();
}
}
@ -385,34 +473,8 @@ internal sealed partial class HikvisionAttendanceManager
return true;
}
private List<HikvisionAttendanceWindowsService.DeviceConfig> ResolveInitialSyncTargets()
{
var targets = new List<HikvisionAttendanceWindowsService.DeviceConfig>();
foreach (var targetIp in _config.TargetMachineIps ?? Enumerable.Empty<string>())
{
var t = ResolveDeviceConfigByIp(targetIp);
if (t == null || string.IsNullOrWhiteSpace(t.Ip))
{
_logger.OpsWarn("INITIAL_SYNC", "target skipped — not found or IP empty. TargetMachineIp=\"" + targetIp + "\"");
continue;
}
if (targets.Any(x => string.Equals(x.Ip, t.Ip, StringComparison.OrdinalIgnoreCase)))
continue;
targets.Add(t);
}
foreach (var tid in _config.TargetDeviceIds ?? Enumerable.Empty<string>())
{
var t = ResolveDeviceConfig(tid);
if (t == null || string.IsNullOrWhiteSpace(t.Ip))
continue;
if (targets.Any(x => string.Equals(x.Ip, t.Ip, StringComparison.OrdinalIgnoreCase)))
continue;
targets.Add(t);
}
return targets;
}
private List<HikvisionAttendanceWindowsService.DeviceConfig> ResolveInitialSyncTargets() =>
CollectTestedSyncTargets(source: null, hasSource: false, CancellationToken.None);
private InitialSyncSelection LoadEmployeesForInitialDepartmentSync(
IReadOnlyList<string> departmentIds,
@ -496,7 +558,7 @@ internal sealed partial class HikvisionAttendanceManager
return result;
var employeeSql = new StringBuilder(
"SELECT e.id, e.serial_number, e.department_id " +
"SELECT e.id, e.serial_number, e.department_id, e.location_site_id " +
"FROM employee e " +
"INNER JOIN department d ON d.id = e.department_id " +
"WHERE d.is_active = 1 AND e.is_active = 1 " +
@ -529,6 +591,7 @@ internal sealed partial class HikvisionAttendanceManager
Id = rd["id"]?.ToString()?.Trim() ?? "",
SerialNumber = serial,
DepartmentId = rd["department_id"]?.ToString()?.Trim() ?? "",
LocationSiteId = ReadNullableInt(rd["location_site_id"]) ?? locationSiteId,
Name = ""
});
}
@ -666,26 +729,35 @@ internal sealed partial class HikvisionAttendanceManager
lines.Add("Eligible Users : " + eligibleCount);
lines.Add("Synced Users : " + syncedCount);
lines.Add("Failed Users : " + failedCount);
if (!string.IsNullOrWhiteSpace(reason))
lines.Add("Reason : " + reason);
if (failedCount > 0)
lines.Add("Failed Employee Numbers : " +
string.Join(",", targetOnline
? departmentOutcomes.Where(x => !x.Synced).Select(x => x.EmployeeNo)
: selection.Employees
{
lines.Add("Failed Users Detail :");
if (targetOnline)
{
foreach (var fail in departmentOutcomes
.Where(x => !x.Synced)
.OrderBy(x => x.EmployeeNo, StringComparer.OrdinalIgnoreCase))
{
lines.Add(" " + FormatFailedEmployeeLine(fail.EmployeeNo, fail.LocationSiteId,
DescribeInitialSyncFailure(fail.Reason)));
}
}
else
{
foreach (var emp in selection.Employees
.Where(x => string.Equals(
x.DepartmentId,
departmentId,
StringComparison.OrdinalIgnoreCase))
.Select(x => x.SerialNumber)));
if (!string.IsNullOrWhiteSpace(reason))
lines.Add("Reason : " + reason);
foreach (var failureGroup in departmentOutcomes
.Where(x => !x.Synced)
.GroupBy(x => DescribeInitialSyncFailure(x.Reason))
.OrderBy(x => x.Key, StringComparer.OrdinalIgnoreCase))
.OrderBy(x => x.SerialNumber, StringComparer.OrdinalIgnoreCase))
{
lines.Add("Failure Reason : " + failureGroup.Key +
" (" + failureGroup.Count() + " user(s))");
lines.Add(" " + FormatFailedEmployeeLine(emp.SerialNumber, emp.LocationSiteId,
"Target machine is offline."));
}
}
}
lines.Add("");
@ -722,14 +794,46 @@ internal sealed partial class HikvisionAttendanceManager
}
var totalSynced = outcomes.Count(x => x.Synced);
var totalFailed = Math.Max(0, selection.Employees.Count - totalSynced);
lines.Add("TOTAL SYNCED USERS : " + totalSynced);
lines.Add("TOTAL FAILED USERS : " + Math.Max(0, selection.Employees.Count - totalSynced));
lines.Add("TOTAL FAILED USERS : " + totalFailed);
if (totalFailed > 0)
{
lines.Add("");
lines.Add("CONCLUSION — FAILED USERS:");
foreach (var fail in outcomes
.Where(x => !x.Synced)
.OrderBy(x => x.EmployeeNo, StringComparer.OrdinalIgnoreCase))
{
lines.Add(" " + FormatFailedEmployeeLine(fail.EmployeeNo, fail.LocationSiteId,
DescribeInitialSyncFailure(fail.Reason)));
}
}
lines.Add("");
_logger.Biz(BizChannel.DepartmentalSync, lines.ToArray());
_logger.Biz(BizChannel.UserSync, lines.ToArray());
_logger.BizSeparator(BizChannel.DepartmentalSync);
}
private static string FormatFailedEmployeeLine(string employeeNo, int locationSiteId, string reason) =>
employeeNo + " [HRMS location_site_id=" + locationSiteId + "] : " + reason;
private static int? ReadNullableInt(object value)
{
if (value == null || value == DBNull.Value)
return null;
if (value is int i)
return i;
if (int.TryParse(Convert.ToString(value, System.Globalization.CultureInfo.InvariantCulture)?.Trim(),
System.Globalization.NumberStyles.Integer,
System.Globalization.CultureInfo.InvariantCulture,
out var parsed))
return parsed;
return null;
}
private static void AppendSqlParameters(StringBuilder sql, string prefix, int count)
{
for (int i = 0; i < count; i++)
@ -830,6 +934,7 @@ internal sealed partial class HikvisionAttendanceManager
public string Id { get; set; } = "";
public string SerialNumber { get; set; } = "";
public string DepartmentId { get; set; } = "";
public int LocationSiteId { get; set; }
public string Name { get; set; } = "";
}
@ -837,6 +942,7 @@ internal sealed partial class HikvisionAttendanceManager
{
public string DepartmentId { get; set; } = "";
public string EmployeeNo { get; set; } = "";
public int LocationSiteId { get; set; }
public bool Synced { get; set; }
public string Reason { get; set; } = "";
}